Privacy Policy

1. Information We Collect

Information provided voluntarily: when contacting us via the contact form or otherwise, you may provide details such as full name, phone number, email address and the content of your inquiry. Providing this information depends on your will and consent; you are not legally obligated to provide it, but without it we may be unable to handle your request.

Automatically collected information: while browsing, technical information may be collected, such as IP address, browser and device type, pages viewed and browsing times, including via cookies and analytics tools.

2. The Database and Purposes

The collected information may be stored in the Company's database and used for: contacting you and responding to inquiries; providing services and quotes; managing the customer relationship; improving the Site and services; compliance with legal requirements; and, subject to your consent, sending updates and marketing communications.

3. Sharing With Third Parties

The Company will not share personal information with third parties except: with service providers acting on its behalf (such as web hosting, email and messaging services) subject to confidentiality; where required to provide the service; where there is a legal obligation or a request by a competent authority; to protect the Company's rights; or with your consent.

4. Marketing Communications

Subject to your approval, we may send you promotional materials and updates in accordance with Section 30A of the Communications Law (Telecommunications and Broadcasting), 5742-1982. You may opt out of the mailing list at any time by contacting us or via the unsubscribe link in the message.

5. Cookies

The Site may use cookies and similar technologies for proper operation, improving user experience and statistical analysis. You can configure your browser to refuse or delete cookies, but this may impair some Site functionality.

6. Data Security

The Company takes reasonable and customary measures to secure information and prevent unauthorized access, in accordance with the Protection of Privacy Regulations (Information Security), 5777-2017. However, we cannot guarantee absolute immunity from intrusion or misuse.

7. Right to Access, Correct and Delete

Under the Protection of Privacy Law, every person is entitled to review the information held about them in the database, and to request correction or deletion of information that is incorrect, incomplete, unclear or outdated. To submit such a request, contact us using the details at the end of this document. We will handle your request in accordance with the law.

8. Data Retention

We will retain information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. At the end of the period the information will be deleted or anonymized, except where there is a legal obligation to retain it.

9. International Data Transfer

Some of our service providers (such as hosting and email) may operate or store data outside Israel. In such cases we act in accordance with the Protection of Privacy Regulations (Transfer of Data to Databases Abroad), 5761-2001.

10. Minors' Privacy

The Site is not intended to knowingly collect information from minors under 18. If you become aware that a minor provided us information without parental or guardian consent, please contact us and we will act to delete it.

11. Changes to This Policy

The Company may update this policy from time to time. The updated version will be published on this page, with the last-updated date shown at the bottom. Continued use of the Site after an update constitutes consent to the updated policy.

12. Contact Us

For any question or request regarding this policy or your information, contact us:

Kn Energy
Email: info@knenergy.co.il
Phone: +972-50-000-0000